If you have questions, we have answers.
DATCU Contact Center representatives are available to provide assistance between the hours of:
- 9:00 AM and 5:00 PM, Monday through Friday
- 9:00 AM to noon on Saturdays
By Email
Current members can log in to The App or Online Banking to send a secure message. A DATCU representative will respond during normal business hours.By Chat – Let’s Talk
Use the ‘Let’s Talk’ feature located at the bottom right of your screen to chat directly with one of our Contact Center representatives during normal business hours.By Text (940) 387-8585
A DATCU representative will respond during normal business hours.By Phone (940) 387-8585
When you call this number, you have two ways to get assistance:- DATCU Danny is available 24/7 to quickly answer common account questions and assist with simple requests.
- For additional help, a Contact Center representative is available during normal business hours.
Video Resources - Click Here to View
Prefer to research on your own? Visit our Resource Page to watch videos covering frequently asked questions.
By Mail
DATCU
P.O. Box 827
Denton, Texas 76202-0827