Complaint Notification

Information on how to file a complaint.

File a complaint by mail, phone, email or in person.

By Mail

DATCU Credit Union
PO Box 827
Denton, Texas 76202

By Phone

(940) 387-8585 or (866) 387-8585

By Email

[email protected]

In Person

In person at any of our 12 locations:

This credit union is incorporated under the laws of the State of Texas and under state law is subject to regulatory oversight by the Texas Credit Union Department. If you have a dispute with DATCU, you should first contact the credit union. If the dispute is not resolved to your satisfaction, you may file a complaint against the credit union by contacting the Texas Credit Union Department through one of the means indicated below.

By Mail

Texas Credit Union Department
914 East Anderson Lane
Austin, Texas 78752-1699