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Contact Us

If you have questions, we have answers and a way to communicate that works for you.

DATCU contact center representatives are available to provide assistance between the hours of:

  • 9:00 AM and 5:00 PM, Monday through Friday
  • 9:00 AM to noon on Saturday 

Contact us by choosing any of the options below.

By Email

Current members can login to the DATCU App or Online Banking to send a secure message.  A DATCU representative will respond during normal business hours.

By Chat - Let's Talk

Select the 'Let's Talk' feature in the bottom right of your screen start an online chat with one of our contact center representatives during normal business hours.

By Text - (940)387-8585

A DATCU representative will respond during normal business hours.

By Phone - (940) 387-8585

When you call this number, you have two ways to get assistance:

  • DATCU Danny is available 24/7 to quickly answer common account questions and assist with simple requests.

  • For additional help, a contact center representative is available during normal business hours. 

Video Resources - Click Here to View

Prefer to research on your own? Visit our video library to watch videos covering frequently asked questions.

By Mail

DATCU
P.O. Box 827
Denton, Texas 76202-0827

Check out our videos
If you're more of a DIY'er, our video library has a lot of helpful tutorials that can answer your questions, too.
How can we help you today?

How can we help you today?

Your financial sidekick

Very informative. Knew how to explain to me what was best. Very professional and yet treated me like a friend. Honest.
Georgia F.
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