DATCU Credit Union

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fraud

 

At DATCU, lowering your exposure to potential fraud is very important to us. Please note: If we detect potential fraud on your account, we will take these steps to alert you:

  • An automatic email notification will be sent to you with the option to reply “fraud” or “no fraud”.
  • One minute after the email, you will receive a text alert with the “fraud” or “no fraud” option.
  • Five minutes later, if no response is received, there will be a phone call and you’ll be asked to confirm or deny if your transaction is fraud. This call will give you the option of speaking to a fraud analyst.

The phone number for our Fraud Center has changed to 1-800-417-4592. Please add this number to your phone contacts and label it “DATCU Fraud Center” so that it will display on your phone whenever you get a call from this number.

These changes are effective as of Wednesday, May 25, 2016.

Remember: We Will NEVER Ask For Your PIN Number or Account Number.

Special note: It is important that we be able to contact you. If you have not recently done so, kindly call us at (866) 387-8585 and confirm that the information we have on file for you is correct – this includes your phone number(s) and your e-mail address. Thank you.

DATCU Credit Union

Your savings federally insured to at least $250,000 and backed by the full faith and credit of the United States Government National Credit Union Administration, a U.S. Government Agency.

DATCU Credit Union

We do business in accordance with the Federal Fair Housing Law and the Equal Credit Opportunity Act.