| SERVICES |
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Automated Telephone Service(940) 380-7445 |
TeleService Center(940) 387-8585 |
Bill PaymentStop writing checks and mailing them to merchants. Online Bill Payment offers an easy alternative to the traditional method of paying bills. What's even better? If you are signed up for E-Statements, it is free! With Online Bill Pay, you can:
Please note: You must be signed up for online banking before you can use online bill payment. |
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At your credit union you receive the personal attention you deserve. That's why we established the TeleService Center. Just pick up the telephone from your home, office or even in the car, and talk with a TeleService Representative to handle many of your credit union transactions including:
You can call the TeleService Center from 8 a.m. to 5 p.m. (CST) on Monday - Thursday, 8 a.m to 6 p.m. (CST) on Friday, and 8:30 a.m. to 2 pm (CST) on Saturday.
| Custom Greeting (w/ Spanish option) | |||
| 1 - Main Menu 2 - Card Blocking 3 - Merchant Verification |
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Custom Security Message (enter Member Number & PIN) |
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1 |
Balance Inquiry Menu | ||
1 |
Savings Balance | 11 | |
2 |
Checking Balance | 12 | |
3 |
Account (other share) Balance | 13 | |
4 |
Loan Balance | 14 | |
5 |
Open Share List | 15 | |
6 |
Open Loan List | 16 | |
2 |
History Menu |
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1 |
Last Deposit | 21 | |
2 |
Account History | 22 | |
3 |
Loan History | 23 | |
4 |
Recent Activity Menu... | 24 | |
| 1 ATM | 241 | ||
| 2 ACH | 242 | ||
| 3 Check | 243 | ||
| 4 Debit Card | 244 | ||
| 5 Payroll | 245 | ||
3 |
Withdrawal Menu |
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1 |
Savings Withdrawal | 31 | |
2 |
Checking Withdrawal | 32 | |
3 |
Share Withdrawal | 33 | |
4 |
Loan (line of credit) Withdrawal | 34 | |
4 |
Transfer Menu |
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1 |
Savings x Checking | 41 | |
2 |
Checking x Savings | 42 | |
3 |
Account x Account | 43 | |
4 |
Loan x Checking | 44 | |
5 |
Savings x Loan | 45 | |
6 |
Checking x Loan | 46 | |
5 |
Checking Menu |
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1 |
Checking Balance | 51 | |
2 |
Check Clearance | 52 | |
3 |
Draft Number Range | 53 | |
4 |
Debit Card Transactions | 54 | |
5 |
Share Draft Copies (authorization form) | 55 | |
6 |
Draft Stop Payment (authorization form) | 56 | |
6 |
Loan Menu |
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1 |
Loan Balance | 61 | |
2 |
Loan Payment | 62 | |
3 |
Open Loan Balance List | 63 | |
4 |
Loan Payoff | 64 | |
7 |
Additional Options Menu |
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1 |
Year to Date | 71 | |
| 1 IRA Contributions | 711 | ||
| 2 Dividends | 712 | ||
| 3 Interest | 713 | ||
2 |
Change to a Different Account | 72 | |
3 |
Change Preferences | 73 | |
| 1 Change Access Code | 731 | ||
| 2 Change Interaction Mode | 732 | ||
| 3 Change Home Fax | 733 | ||
| 4 Change Business Fax | 734 | ||
4 |
Fax Menu | 74 | |
| 1 Fax Account Summary | 741 | ||
| 2 Fax Statement | 742 | ||
| From All Menus | |||
| 0 - Transfer call to operator | |||
| # - Previous menu | |||
9 - Repeat Menu Options |
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